Shipping policy

SHIPPING POLICY

Shipping destinations

Still & Sorted currently ships to addresses within the United States.

Shipping cost

Standard shipping is free for U.S. orders unless a different charge is clearly shown at checkout.

Processing and estimated delivery

Please allow 1–3 business days for processing, or up to 5 business days during peak periods. Standard delivery is estimated at 10–15 business days after shipment. Processing time is additional. These are estimates, not guarantees. Weekends and public holidays are not business days. Carrier disruptions, customs, severe weather, unusually high order volume, inventory delays, or address issues may affect delivery. Products may ship from our fulfillment partners outside the United States.

Tracking

When tracking is available, it will be sent to the email address provided at checkout. Tracking information may take a short time to update after shipment.

Multiple packages

Items in the same order may ship separately and arrive at different times. You will not be charged additional shipping fees when an order is split into multiple packages.

Address changes

Review your shipping address carefully before ordering. Contact us as soon as possible if a correction is needed. We cannot guarantee changes after an order has entered processing or shipped. Customers may be responsible for reshipping costs caused by an incorrect or incomplete address.

Delayed, lost, damaged, or incorrect orders

If an order has not arrived within the estimated window, or if it arrives damaged, defective, or incorrect, contact stillandsorted.shop@gmail.com with your order number and relevant photographs when applicable. We will review the issue and work toward an appropriate resolution.

Questions

For shipping questions, contact stillandsorted.shop@gmail.com.